Terms of Service

1. Who these terms are with

These terms are an agreement between you and [LEGAL ENTITY NAME] ("we", "us"), the provider of the Slipstream app and this website.


Entity	[LEGAL ENTITY NAME]
Registered address	[REGISTERED ADDRESS]
Registration number	[COMPANY REGISTRATION NUMBER]
VAT number	[VAT NUMBER]
Telephone	[TELEPHONE NUMBER]
Contact	support@slipstream.app

2. Accepting these terms

By installing or using Slipstream you accept these terms. If you do not accept them, do not use the app.

How we handle your personal data is described separately in our Privacy Policy, which forms part of this agreement.

3. Who may use Slipstream

You must be at least 16 years old and able to enter into a binding contract where you live. If you are using Slipstream on behalf of an organisation, you confirm you are authorised to accept these terms for it.

4. Health and safety

Read this section even if you skip the rest.

Slipstream is a training tool, not a medical device and not a clinician. In ERG mode it sets your trainer's resistance to hold a target power regardless of how you feel, and it has no way of knowing whether you are fine or in trouble.

Consult a doctor before starting a training programme, particularly if you have a heart condition, high blood pressure, a respiratory condition, are pregnant, are recovering from injury or illness, are taking medication that affects heart rate, or have been inactive for a long period.
Stop immediately if you experience chest pain or tightness, dizziness or faintness, an irregular heartbeat, unusual breathlessness, nausea, or pain that is not ordinary training discomfort. Seek medical attention.
FTP values, training zones, calorie figures and load metrics are estimates produced by formulas. They are a guide, not a prescription, and not a diagnosis.
Make sure your trainer, bike and surroundings are safe, that your equipment is correctly assembled and maintained, and that you can dismount quickly.
Indoor training produces heat and sweat. Ventilate, hydrate, and do not train when unwell.

You train at your own risk, and you are responsible for your own safety and that of anyone around you. Nothing in this section limits our liability for death or personal injury caused by our negligence.

5. Your licence to use the app

We grant you a personal, non-exclusive, non-transferable, revocable licence to use Slipstream on devices you own or control, for your own non-commercial training.

The app is licensed, not sold. Nothing here transfers ownership of any part of it to you.

6. Your account

You can use Slipstream without an account; an account exists to sync your data between devices.

You are responsible for keeping your sign-in credentials secure and for activity under your account. Give accurate information when you register, and tell us promptly at support@slipstream.app if you believe your account has been compromised.

7. Acceptable use

You must not:

Reverse-engineer, decompile or disassemble the app, or attempt to derive its source code, except to the extent applicable law expressly permits despite this restriction
Copy, resell, sublicense, rent or redistribute the app or its workout library
Attempt to access another user's account or data
Probe, scan, overload or interfere with our systems, or circumvent any security or rate limit
Use Slipstream to break the law, or to infringe anyone's rights
Misrepresent your training data where it is submitted to a third-party service or competition

8. Free and Pro

Slipstream has a Free tier that remains free. Pro is a paid subscription unlocking additional features, described on the pricing section of our home page.

Subscriptions are sold and billed through the app store you bought them from, not directly by us. Apple is the seller of record for App Store purchases.
Renewal, cancellation and refunds are handled by that store under its own rules. Manage or cancel your subscription in your store account settings — we cannot cancel it for you, and we cannot issue store refunds.
Subscriptions renew automatically unless cancelled before the renewal date.
If we change Pro's price or what it includes, the change applies from your next billing period, never retroactively, and we will tell you beforehand.
If we withdraw a feature you paid for and no equivalent replaces it, contact us.

9. Your right of withdrawal

If you are a consumer in the EU, you normally have 14 days to withdraw from a distance contract without giving a reason.

For digital content and services delivered immediately, that right ends once performance has begun with your prior express consent and your acknowledgement that you thereby lose the right of withdrawal. Purchasing and immediately using a Pro subscription is such a case.

In practice, because purchases are made through the App Store, Apple's refund process is the route to use, and Apple applies its own policy which may be more generous than the statutory minimum. Your statutory rights as a consumer are not affected by anything in these terms.

10. Connecting other services

Slipstream can upload finished rides to Strava. This is optional, off by default, and nothing is sent anywhere until you connect your account.

Connecting is your choice and you can disconnect at any time in the app, which revokes our access and deletes the tokens we hold. What we send, what we can and cannot see, and what happens on disconnect are described in the Privacy Policy.
Strava is not ours. Your use of it is governed by Strava's own terms and privacy policy, and your rides there are subject to your Strava privacy settings. We are not responsible for Strava's service, its availability, or what it does with a ride once it has been uploaded.
Rides already uploaded stay in your Strava account if you disconnect or delete your Slipstream account — they are yours. Remove them in Strava if you want them gone.
Uploads can fail for reasons outside our control: Strava being unavailable, rate limits, or an authorisation you revoked on Strava's side. We do not guarantee that any ride reaches Strava, and the app will tell you when an upload did not succeed rather than pretend it did.

If we add other integrations, this section covers them on the same terms.

11. Your content

Your rides, custom workouts, profile and settings remain yours.

You grant us only the permission necessary to host, store, process and transmit that content so the service can function for you — nothing more. We do not claim ownership of it, we do not use it to promote anything, and we do not use your training data to train models or sell insights.

You are responsible for the content you create being lawful and yours to create.

12. Our content

The app, this website, the workout library, the Slipstream name, logo and visual design are owned by us or our licensors and protected by intellectual property law. Using the service grants you no rights in any of it beyond the licence in Section 5.

13. Availability

We work to keep Slipstream running, but we do not guarantee uninterrupted or error-free service.

Sync depends on a backend that can be unavailable, undergo maintenance, or change. The app is deliberately built so that a ride never depends on it — you can train with no connection at all. Features may be added, changed or withdrawn over time.

14. Ending the agreement

You may stop using Slipstream at any time, and delete your account from within the app. See the Privacy Policy for exactly what deletion does, including the 14-day grace period that precedes permanent removal.

We may suspend or terminate your account if you materially breach these terms, if required by law, or if we discontinue the service. Except where a breach makes it inappropriate, we will give you reasonable notice and an opportunity to export your data.

Sections 11 (Your content), 12 (Our content), 15 (Liability) and 17 (Governing law and disputes) survive termination.

15. Liability

Slipstream is provided "as is". To the fullest extent permitted by law we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement.

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, lost data, lost training time, or loss of profit or opportunity arising from your use of Slipstream.

Nothing in these terms excludes or limits our liability for:

death or personal injury caused by our negligence
fraud or fraudulent misrepresentation
gross negligence or intentional misconduct
any liability that cannot lawfully be excluded or limited under Slovenian or EU consumer law

If you are a consumer, your mandatory statutory rights are unaffected by this section.

16. Apps obtained from the App Store

This section applies if you obtained Slipstream from Apple's App Store, and it takes precedence over anything else in these terms that conflicts with it.

Apple is not a party to this agreement. These terms are concluded between you and us alone. We, not Apple, are solely responsible for Slipstream and its content.

Scope of licence. The licence granted in Section 5 is non-transferable and limited to using Slipstream on Apple-branded devices that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions. The app may be accessed by other accounts associated with you through Family Sharing or volume purchasing.

Maintenance and support. We are solely responsible for providing any maintenance and support for Slipstream. Apple has no obligation whatsoever to furnish any maintenance or support services for it. Support requests go to support@slipstream.app.

Warranty. We are responsible for any product warranties, whether express or implied by law, to the extent they are not effectively disclaimed. If Slipstream fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price for the app to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to Slipstream, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our sole responsibility.

Product claims. We, not Apple, are responsible for addressing any claims relating to Slipstream or your possession and use of it, including product liability claims, any claim that it fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.

Intellectual property claims. If a third party claims that Slipstream infringes their intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement and discharge of that claim.

Third-party terms. You must comply with any applicable third-party terms when using Slipstream.

Legal compliance. You represent that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

Third-party beneficiary. You acknowledge that Apple and Apple's subsidiaries are third-party beneficiaries of these terms, and that upon your acceptance Apple will have the right — and will be deemed to have accepted the right — to enforce these terms against you as a third-party beneficiary.

Contact. For questions, complaints or claims about Slipstream: [LEGAL ENTITY NAME], [REGISTERED ADDRESS], telephone [TELEPHONE NUMBER], email support@slipstream.app.

17. Governing law and disputes

These terms are governed by the laws of the Republic of Slovenia.

If you are a consumer, you also keep the protection of any mandatory provisions of the law of the country where you habitually reside, and you may bring proceedings in the courts of that country. Otherwise the courts of Slovenia have exclusive jurisdiction.

Before going to court, please contact us at support@slipstream.app — most things are resolved quickly that way. As a consumer you may also be entitled to use an out-of-court alternative dispute resolution scheme available in your country.

18. Changes to these terms

We may update these terms. If a change is material we will update the date at the top of this page and notify you in the app or by email before it takes effect. Continuing to use Slipstream after a change takes effect means you accept the revised terms; if you do not, stop using the service and delete your account.